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Terms and Conditions (GTC)


The following general terms and conditions (GTC) apply to all orders via our website The offer on this website is aimed exclusively at natural and legal persons residing in Switzerland (hereinafter referred to as “customer”).

The operator of this website is klimklam GmbH (for address see imprint). reserves the right to change these terms and conditions at any time. The version of these terms and conditions applicable at the time of the order is decisive, which cannot be unilaterally changed for this order. Conditions of customers that contradict or deviate from these GTC will not be recognized.

Information on this website

The website contains information about products and services. We reserve the right to make changes to prices and ranges as well as technical changes. All information on (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are used for illustration and are to be understood as approximate values and are non-binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. endeavors to provide all details and information on this website correctly, completely, up-to-date and clearly arranged, but can neither expressly nor tacitly guarantee this.

All offers on this website are non-binding and are not to be understood as binding offers. cannot guarantee that the products listed are available at the time of ordering. Therefore, all information on availability and delivery times are without guarantee and can change at any time and without notice.


The sales prices stated on represent final prices and, unless otherwise stated, include statutory value added tax and any other statutory charges such as advance recycling fees (VRG) or copyright fees for electronic devices. The prices are purely net in Swiss Francs (CHF).

Unless otherwise provided, any shipping costs will be charged additionally and must be paid for by the customer. Shipping costs are shown separately in the ordering process.

We reserve the right to make technical changes, errors and misprints; in particular, can make price changes at any time and without prior notice. Advice and support services are not included in the sales prices.

Conclusion of contract

The products and prices on this website are non-binding offers.

With the order via this website including the acceptance of these terms and conditions, the customer submits a legally binding offer to conclude a contract. then sends an automatic order confirmation via email, which confirms that the customer’s offer has been received by Orders placed are binding for the customer. Unless otherwise noted, there is no right of return or withdrawal.

The contract is concluded as soon as sends a declaration of acceptance by email, in which the dispatch of the ordered products or services is confirmed.

Orders are only delivered after full payment has been received (exception: delivery against invoice) and if the goods are available. If it turns out that the ordered goods cannot be delivered or cannot be delivered in full, is entitled not to accept or to execute the order or only partially. In such a case, will inform the customer by email. If the customer’s payment has already been received by, the payment will be refunded to the customer. If payment has not yet been made, the customer is released from the obligation to pay.

Payment options and retention of title

The payment options specified in the order process are available to the customer.

Payment on account within 30 days in cooperation with swissbilling
swissbilling SA is the service provider that allows you to easily and securely pay for your order on account. The maximum order value for your first order via swissbilling is CHF 2,000.00 for new customers. The payment term is 30 days. For security reasons, the billing address and the delivery address must match. Before the transaction is approved, swissbilling reserves the right to carry out a credit check with CRIF AG in Zurich (Tel .: 044 913 50 50, ). reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment.

If the customer defaults on payment, can charge default interest of 5% per year and a reminder fee of a maximum of CHF 20 per reminder.

The products delivered to the customer remain the property of until full payment has been made.

Delivery, inspection obligation, notification of defects and return

Deliveries are sent by post or courier service to the address specified by the customer in the order. strives to keep delivery times as short as possible. However, any delivery times specified in the order confirmation are non-binding. is entitled to make partial deliveries. In this case, the customer will only be charged the shipping costs once.

The dispatch of the invoice, if delivery against invoice has been selected, takes place at the customer’s choice by email or by post by our partner swissbilling.

If the delivery cannot be delivered or the customer refuses to accept the delivery, can terminate the contract after notifying the customer by email and observing a reasonable grace period and invoice the costs for the activities.

The customer is obliged to check the delivered goods immediately upon receipt of the delivery and to disclose any defects for which guarantees immediately in writing by letter or email to the address im imprint To make ad.

Returns to are made for the account and risk of the customer. The customer has the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address given by in imprint to send.

If the inspection by shows that the goods do not have any identifiable defects or that these are not covered by the manufacturer’s guarantee, can invoice the customer for the activities, the return or any disposal.

Right of withdrawal

The customer is granted a right of withdrawal for 10 calendar days after receipt of the goods. The deadline is deemed to have been met if the customer withdraws in writing by email or letter (address in accordance with imprint ) within the deadline to The revocation does not require justification.

Exercising the right of withdrawal leads to the contract being reversed. The customer must return the goods in their original packaging within 10 calendar days, complete with all accessories and together with the delivery note, to the return address given by in imprint send back. Returns to are made for the account and risk of the customer. Any payment that has already been made will be reimbursed to the customer within 20 calendar days, minus shipping costs and any depreciation, provided that has already received the goods back. reserves the right to demand appropriate compensation for damage, signs of use or loss of value due to improper handling and to deduct the decrease in value from the purchase price already paid or to invoice the customer.

In the event of a cancellation, the shipping costs are at the expense of the buyer. Neither the original shipping costs nor the return costs will be reimbursed by

No right of withdrawal is granted in the following cases:

  • If the contract has a random element, namely because the price is subject to fluctuations over which the provider has no influence;
  • If the subject of the contract is a movable item which, due to its nature, is not suitable for a return or which can spoil quickly;
  • If the contract is about a movable object that is manufactured according to the customer’s specifications or is clearly tailored to personal needs;
  • If the contract is about digital content and this content is not made available on a fixed data carrier or if the contract must be fulfilled immediately and in full by both contracting parties;
  • If the contract is about a service and the contract is to be fully fulfilled by the provider with the prior express consent of the customer before the withdrawal period has expired.
  • In the areas of accommodation, transport, delivery of food and beverages as well as leisure activities, if the provider undertakes to provide the services at a certain point in time or within a precisely specified period of time when concluding the contract.

Guarantee endeavors to deliver goods in perfect quality. If defects are reported in good time, guarantees that the item purchased by the customer is free from defects and functions during the statutory warranty period, which is usually two years from the delivery date. It is at the discretion of to provide the guarantee through free repairs, equivalent replacement or through reimbursement of the purchase price. Further warranty rights are excluded.

The warranty does not cover normal wear and tear and the consequences of improper handling or damage by the customer or third parties, as well as defects that can be traced back to external circumstances. The warranty for consumables and wear parts (e.g. batteries, accumulators, etc.) is also excluded.

It is not possible for to give assurances or guarantees for the topicality, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and other content. In particular, it is neither assured nor guaranteed that the use of the website will not infringe any rights of third parties who are not in the possession of

liability excludes any liability, regardless of its legal basis, as well as claims for damages against and any auxiliary persons and vicarious agents. In particular, is not liable for indirect damage and consequential damage caused by defects, lost profit or other personal, property or pure financial damage to the customer. Further mandatory statutory liability, for example for gross negligence or unlawful intent, remains reserved. only uses hyperlinks to simplify the customer’s access to other websites. can neither know the content of this website in detail nor assume liability or any other responsibility for the content of this website.

data protection may process and use the data recorded in the context of the conclusion of the contract to fulfill the obligations from the purchase contract and use it for marketing purposes. The data required to fulfill the service can also be passed on to commissioned service partners (logistics partners) or other third parties.

The data protection regulations can be called up in detail under the following link: Data protection

Partial invalidity

Should individual provisions of these terms and conditions prove to be ineffective or unenforceable, or become ineffective or unenforceable, this shall not affect the validity of the remaining provisions.

Further instructions expressly reserves the right to change these terms and conditions at any time and to bring them into effect without notice.

In case of dispute comes Exclusively substantive Swiss law to the exclusion of conflict-of-law norms. The UN sales law (CISG, Vienna Sales Law) is explicitly excluded.

The place of jurisdiction is the seat of klimklam GmbH (please refer imprint ).


If you have any questions about these terms and conditions, please contact: (see imprint )

(Version April 27, 2021)